Valid as of 29.1.2015

  1. All hikes are offered and carried out by TecAss S.A.S. di Gerd Heiter & C. , Angerweg 3b, I-39030 St. Lorenzen (BZ), Italy, mob.: ++39 339 546 8667, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. ; VAT (P.I.) IT02681560211
  2. All hikes are guided by the company’s proprietor, Mr. Gerd Heiter, or a qualified local guide with appropriate English language skills. Therefore the term “your local guide” in these terms und conditions refers to the person that is guiding you on your hike.
  3. All hikes booked are subject to weather and overall conditions that will allow a safe hike. Whether particular conditions on the day (or – for longer hikes – the next days) of the hike are suitable for the safe completion of a hike is within the sole judgement of your local guide. If a hike can not be undertaken your local guide will – if at all possible – than try to organise a hike in an other location. If that is not possible the hike has to be cancelled and you will be refunded 50% of the fee. The refund can only be carried out by an electronic transfer of funds.
  4. The postponement of a hike that had to be cancelled due to bad weather or other conditions is at the discretion of you local guide.
  5. When placing a booking you agree to these terms and conditions without any objections.
  6. The term HIKE includes only the guided hike from the agreed point A to the agreed point B. If you do require other services I might be of assistance to you, so please: just ask.
  7. The prices for hikes for a maximum number of 8 hikers are stated on the website www.hiking-in-the-dolomites.it.
  8. If you have booked and prepaid the full fee of a hike then, if other guests join in on the hike, you will be refunded their share of the fee on the day of the hike.
  9. If you book a hike solely for yourself you will be charged the full fee as stated on the website www.hiking-in-the-dolomites.it.
  10. If you do not place a booking for a hike I can not guarantee you an availability of my services on the day of your choice. If other hikers have already made a booking and there is still room for other hikers to join in you may do so. However, you still ought to make a firm booking to reserve your place(s) in the group; otherwise I cannot guarantee your participation.
  11. If you are booking from outside of Italy your booking is confirmed only upon receipt of 50% of the agreed booking fee at least 60 days prior to the commencement of the hike. Please allow at least 5 days for your payment to be credited to the account of TecAss S.A.S.di Gerd Heiter &Co.
  12. If you have booked from outside of Italy the remaining balance of the booking fee final must be made 40 days prior to the commencement of the hike. Please allow at least 5 days for your payment to be credited to the account of TecAss S.A.S.di Gerd Heiter &Co.
  13. Cancellation fees: if you cancel your booking TecAss S.A.S. di Gerd Heiter & Co. will charge a cancellation fee as follows:
  14. no cancellation fee will be charged if the cancellation is made between 41 and 60 days prior to the hike
  15. a cancellation fee of 50% of the booking fee will be charged if the cancellation is made between 30 and 40 days prior to the hike
  16. a cancellation fee of 80% of the booking fee will be charged if the cancellation is made between 11 and 29 days prior to the hike
  17. a cancellation fee of 100% of the booking fee (no refund) will be charged if the cancellation is made within the last 10 days prior to the hike
  18. cancellation fee of 50% of the booking fee will be charged for cancelled hikes due to bad weather or other conditions that will not guarantee a safe hike for all participants
  19. Any bank fees that will incur for the refund of booking fees will be deducted from your refund.
  20. To cancel a booking you must send an e-mail to the following e-mail address :This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.">
  21. Only upon completion of the hike you will be issued with a receipt. Due to fiscal regulations you will not be issued with a receipt prior to the completion of the hike, therefore it is advisable to keep a copy of your payment.
  22. It is your own and non-delegable responsibility that you, prior to participating in the hikes, take out a health insurance (either at home or in Italy) that covers the costs of rescue by the Alpine rescue team incl. a rescue helicopter. You are not insured by TecAss S.A.S. di Gerd Heiter & Co.
  23. Participating in the hikes requires you to be in excellent health condition. The hikes can lead you to heights of up to 2.500m above sea level. For those that are not used to these heights this can cause a serious health condition. If you do have a medical condition that is incompatible with such heights you may not participate in the hikes. You must check this with your G.P. or family doctor.
  24. If you intend to participate in a hike you must make sure that you are in excellent physical shape. Depending on the hike you book the duration of the hike may last up to 10 hours. At the same time you may have to climb up to 1.200m, so your fitness is very important for the success of the hike.
  25. Due to legal restrictions your local guide is not allowed to secure you with a rope.
  26. Place of juristiction: Bozen/Bolzano (IT)

TecAss KG des Gerd Heiter & Co.
Angerweg 3b - 39030 St. Lorenzen - South Tyrol (Italy)

E-mail:     This email address is being protected from spambots. You need JavaScript enabled to view it.
Mobile Phone Number:     +39 339 5468667